FAQ

Q: What is Oyaka?
A: Oyaka is an online event and ticket price comparison search engine, dedicated to helping event enthusiasts to search for tickets for any upcoming event, such as concert, sporting, theatre, and movies. Oyaka's search technology finds, display and provides quick results of available tickets and seats for any event from the best online ticket providers.

Oyaka.co.uk facilitates your ability to search, compare and purchase event tickets such as concert, sports, and movies. Towards achieving this, our competent staff has created an innovative way to search and compare tickets for any event using a host of available information from classified event ticketing web sites, and lists them on our website at www.Oyaka.co.uk according to their availability and prices. Oyaka offers innovative and complete event ticketing solutions via its technology and strategic partnership.

Our event ticketing directory provides one of the most productive and efficient online channels available. The comprehensive and clear presentation of trustworthy data facilitates purchase decisions faster than any other site.

Q: How do I search on OYAKA?
A: You can easily search on OYAKA by using the search button located on the right side of the site according to the various options and your preferences. To search the Web, just type your keywords into the search form and click on the search button.

Q: How do I report a problem or a bug?
A: If you encounter an error searching on OYAKA, please use the CONTACT US link at the bottom of the page of the site to report the problem. Please let us know what you were searching for, the date and time you searched, and what problems you encountered.

Q: How can I contact a staff member or help desk?
A: The most direct way to find a person or business is to use the CONTACT US link on the top right hand side of the site.

Q: Are the searches case sensitive?
A: If you search for words using either all lowercase letters or all uppercase letters, your search will be treated as case insensitive and you will get information that contain your words regardless of capitalization.

Q: What is the mobile setup option available for Oyaka users?
A: The Mobile option enables a user to search for events ticket and movies ticket in their area or beyond, anytime, day or night without the need of a computer.

Q: How do I know if my mobile phone can access the Oyaka mobile web site?
A: You will need a Wireless Access Protocol (WAP) 2.0 enabled mobile phone.

Q: How do I know if my mobile phone is WAP 2.0-enabled?
A: Please check your mobile phone's user guide to see if your phone is WAP 2.0-enabled. Most phones with color screens are WAP 2.0 enabled.

Q: Can I purchase tickets on Oyaka mobile search with my mobile phone?
A: No, you cannot purchase products listed from the OYAKA web site with your mobile phone. We simply show you the event information, price and provider selling it.

Q: How is Oyaka different from other search engines?
A: Oyaka's search engine differs us from other search engine because as a meta search engine Oyaka's technology has been developed to seek out and only provide results for tickets and events.

Q: How many ticket providers does Oyaka search?
A: Oyaka right now is in beta stage (testing phase), therefore we are constantly adding providers on a daily basis until we reach our ultimate goal of having affiliates with every local and national ticket provider to give Oyaka users the best choice of event tickets for their money.

Q: What criterion does Oyaka employ to decide which ticket providers to search?
A: The aim of Oyaka is to provide consumers with a large variety of pricing and seating choices for a specific location or event the consumer specifies.

Q: Are ticket providers required to pay in order to be included in the Oyaka's search index?
A: No. Oyaka's focus is to provide accurate and maximum number of results to its end users hence we look into the provider's reputation before including them in our search index, to ensure that Oyaka's users find the right event ticket from the providers, regardless of whether Oyaka has a financial relationship with that merchant.

Q: How is the ordering of the tickets on the Oyaka results pages determined?
A: There are a few factors that determine the ordering of providers results. Most important of these is event relevance. The prime concern of ours is making sure that users find exactly what they are looking for every time they visit Oyaka.co.uk. The event date is also a part of the technological algorithm for determining how results are displayed.

Q: What happens if Oyaka product listing data differ from those on a provider's website?
A: Oyaka would like to guarantee this kind of problem will not occur as it is our endeavor to provide consumers with the most appropriate result and to ensure that all the results gathered and displayed on its website are accurate. However if a problem like this occurs it could be a result of delays that sometimes occur in product data transfer.

Q: What is Oyaka's revenue model?
A: Generally when the user searches for an event ticket and clicks on the "Buy" button on Oyaka.co.uk, and then completes a purchase, Oyaka may or may not earn a commission based on the sales price of the purchased ticket.

Q: Does Oyaka search in other categories?
A: Right now, no, but in the near future we are planning to come up with more products and services. After coming out of beta stage we will provide a host of services for our users which will compliment our present search abilities.